{"city":"San Mateo","name":"Freshworks","slug":"freshworks","facts":[{"date":"2026-10-29","type":"market_cap","value":"USD 4012961473","source":"marketscreener.com"},{"date":"2026-06-30","type":"revenue","value":"USD 466000000","source":"sec.gov"},{"date":"2025-12-31","type":"customer","value":"Nearly 75,000 companies use Freshworks solutions","source":"sec.gov"},{"date":"2025-12-31","type":"customer","value":"Customers contributing more than 5,000 USD in annual recurring revenue","source":"sec.gov"},{"date":"2025-12-31","type":"headcount","value":"4500","source":"sec.gov"},{"date":"2025-12-31","type":"revenue","value":"USD 838800000","source":"sec.gov"}],"peers":[],"stage":"public","state":"California","aliases":[],"country":"United States","domains":[{"why":"Freshworks markets the Freddy Agentic AI Platform and Freddy AI Agent Studio, a no-code platform for customers to create and deploy autonomous AI agents for service and workflow tasks.","list":null,"rank":null,"tier":"watchlist","layer":null,"total":51,"domain":"AI Core","scores":{"leverage":8,"position":1,"progress":7,"firepower":9,"commercial":9,"deployment":1,"production":9,"technology":3},"edition":null,"segment":null}],"founded":null,"signals":[{"date":"2026-10-29","header":"Freshworks acquired AI startup Robusta Dev to strengthen its IT operations platform.","outlet":"Inc42"},{"date":"2026-10-29","header":"Freshworks acquired AI startup Robusta to strengthen Freshservice.","outlet":"Entrackr"},{"date":"2026-10-13","header":"Freshworks agreed to acquire Torii to expand AI spend governance offerings.","outlet":"Inc42"}],"website":"https://www.freshworks.com","category":"AI · Agents & tooling","categories":[{"name":"Agent platforms","domain":"AI Core","parent":"AI · Agents & tooling"}],"last_round":null,"updated_at":"2026-10-30T10:36:29.809+00:00","facts_total":10,"positioning":"","sub_category":null,"signals_total":3,"url":"https://www.frontiertechintelligence.com/companies/freshworks","title":"Freshworks · ai core, San Mateo, California, United States · scores, facts and signals · Frontier Tech Intelligence","description":"Freshworks markets the Freddy Agentic AI Platform and Freddy AI Agent Studio, a no-code platform for customers to create and deploy autonomous AI agents for service and workflow tasks. AI Core watchlist (score 51) 3 signals and 10 facts with sources.","publisher":"Frontier Tech Intelligence (Future Frontiers, a trade name of Essential Cognition Inc.)","note":"Assessment by Frontier Tech Intelligence; facts and signals carry their sources."}